Return Policy
The Elder Statesman offers complimentary ground shipping on all orders within the United States. Shipping discounts will be applied at checkout. For international orders, shipping is calculated at checkout. Customs and Duties fees are the responsibility of the customer and are given the option to pay them at checkout.
Items purchased online are eligible for free returns within 14 days of delivery for domestic orders. We are happy to issue a full refund—store credit is not offered. For international orders, returns must also be initiated within 14 days of delivery, and customers are responsible for return shipping costs. Though complimentary for most international locations, rates are calculated at checkout through our international returns portal.
All items purchased at a markdown are final sale.
Items must be in original condition, unworn with original packaging and tags and must be accompanied by a Return Authorization #. Custom/personalized merchandise is FINAL SALE and not eligible for returns or exchanges.
If you live near a TES store, you can now bring your online orders to return or exchange in person. Our store staff will assist you with the entire process.
The Elder Statesman offers complimentary ground shipping on all orders within the United States. Shipping discounts will be applied at checkout. For international orders, shipping is calculated at checkout. Customs and Duties fees are the responsibility of the customer and are given the option to pay them at checkout.
Items purchased online are eligible for free returns within 14 days of delivery for domestic orders. We are happy to issue a full refund—store credit is not offered. For international orders, returns must also be initiated within 14 days of delivery, and customers are responsible for return shipping costs. Though complimentary for most international locations, rates are calculated at checkout through our international returns portal.
All items purchased at a markdown are final sale.
Items must be in original condition, unworn with original packaging and tags and must be accompanied by a Return Authorization #. Custom/personalized merchandise is FINAL SALE and not eligible for returns or exchanges.
If you live near a TES store, you can now bring your online orders to return or exchange in person. Our store staff will assist you with the entire process.
